Most monitoring data is flat — checklists, attendance sheets, form fields ticked because "the project needs it." zolabs turns your surveys into intelligent phone conversations, reaching beneficiaries where they actually are, in the language they actually speak, and capturing the stories behind your numbers.
You have dashboards. You have reports. What you don't have is an honest answer to the harder question: did anything actually shift for the person on the other side?
A significant part of the communities you work with don't have a stable smartphone, consistent internet, or the comfort to type long answers on a small screen. They do have access to a basic phone — and they know how to pick up a call.
"How many attended?" is an important question. But it tells you nothing about whether the intervention built confidence, changed behaviour, or left someone feeling more heard — or less. That nuance lives in conversation, not in a tick-box.
Most "AI for social impact" tools collect narratives and then run a magic prompt. The analytical rigour isn't visible, isn't explainable, and can't be trusted when your donor asks hard questions.
By the time field responses are cleaned, translated, and entered, the moment for course-correction has passed. Your frontline workers, your beneficiaries, and your dashboards are all speaking different languages.
Describe what you need to understand — not just what you need to count. zolabs helps you build a form that blends structured fields with open narrative questions. You even note why you're collecting each field. That shifts the mindset from "collect everything" to "collect only what truly matters."
Natural, multilingual conversations — not IVR menus, not WhatsApp bots. zolabs reaches beneficiaries on any phone, in 25+ Indian and international languages, with dynamic branching that follows the person rather than the script. A hesitant pause on a call tells you something a ticked box never could.
Every call produces a structured insight alongside a full transcript and audio recording. Quantitative fields and qualitative narratives, together — synced automatically into your CRM, MIS, or data warehouse. You own the raw data. Always.
Most systems force the world into neat boxes — dropdowns, dates, tick-marks. Real life refuses to behave that neatly. zolabs is designed around that distinction — collecting the minimum that enables a good decision, in whatever form it arrives: a number, a story, a hesitation, a tone.
Voice calls on any phone. No app install. No data pack required. No literacy barrier. In 25+ languages, with the dynamic branching to follow a pregnant woman across her entire care journey, or check in on a first-time mother at the exact right moment — automatically, at scale.
The goal isn't to replace qualitative research. It's to sit in the middle — structured enough to aggregate, honest enough to preserve nuance. zolabs gives you a cleaned-up quantitative view and the raw transcript for deeper analysis, so you can answer both your M&E dashboard and your next board question.
zolabs is a layer — a bridge. Not the entire universe. We're focused on listening well: clean capture, honest transcripts, transparent structure. The analytical layer is visible, explainable and tweakable — not a magic black box. And your raw data can be exported into any academic tool, qualitative framework, or custom analysis pipeline you trust.
zolabs doesn't replace what you've built. It adds an intelligent listening layer on top — syncing structured data and transcripts directly into your stack the moment each call completes.
Most of what we call data in the social sector is a bit dead. Checklists. Spreadsheets. Form fields ticked because the project needs it. zolabs was my attempt to do something about that — to build a grammar for listening that sounds less like a spreadsheet and a little more like a person.
Akshay, Founder — zolabs · EdZola Technologies
15 minutes. We'll walk through how it works with your forms, your language, your stack. No pitch decks. Just a working demo on a real scenario from your programme.
Or write to us at support@zolabs.ai